The Singapore Airlines Group Voluntary Carbon Offset Programme for Businesses
PARTICIPATE
Designed for corporate travellers
Sign up
Sign up to the programme using the located at the bottom of this page.
Contribute
Support climate projects using cash or HighFlyer points.
Access
View your organisation’s carbon offset transactions and emission reductions.
GET STARTED
Make voluntary contributions towards climate projects on a single platform
Portfolio of climate projects
Your voluntary contribution goes directly towards verified carbon offset credits from a portfolio of climate projects. These projects provide environmental benefits and generate positive socio-economic outcomes for local communities. Each project is independently verified according to international standards, ensuring real and measurable impact. While purchasing offset credits does not directly reduce emissions from air travel, your contribution towards carbon offsetting projects complements broader decarbonisation efforts and climate action around the world.
Frequently Asked Questions
About the programme
What is the Singapore Airlines Group Voluntary Carbon Offset Programme for Businesses?
The Singapore Airlines Group Voluntary Carbon Offset Programme for Businesses helps corporate customers support climate action through contributions towards verified climate projects.
Who can join the programme?
This voluntary carbon offset programme is limited to Singapore Airlines HighFlyer members.
How can I get started?
You get access to the programme by requesting access via the , located at the bottom of this page. Once your request is approved, your Singapore Airlines representative will invite you to the platform and provide further instructions.
How does the programme work?
After you have requested access, your Singapore Airlines representative will invite you to a secure online portal. From this portal, you can choose to support a range of independently verified climate projects made available through the programme. You can input a specific carbon amount (in tonnes of CO2e) into the platform and purchase offsets to match that amount
Will my company receive certification or documentation for offsets purchased?
Yes. Your company will receive retirement certificates for the carbon credits purchased and paid for during the previous quarter. For example, if you completed a purchase and paid for it before the end of March (Q1), the retirement certificate will be available for you by the end of June (Q2).
Is there a cost to join the programme?
No, there is no cost to join the programme. Costs only apply if your company chooses to purchase carbon offsets.
Who can I contact for more information or support?
For any questions or assistance, please contact your Singapore Airlines corporate account manager or use the contact form on this page.
Redeeming HighFlyer points for carbon offsets
How do I redeem HighFlyer points for carbon offsets?
When making your carbon offset contribution order, you can choose to redeem HighFlyer points at checkout.
I would like to redeem HighFlyer points to purchase carbon offsets. What is the minimum number of HighFlyer points required to place an order?
A minimum of 100,000 HighFlyer points is required for redemption. If your HighFlyer account has insufficient points to cover the full cost of the transaction, the order will not be processed.
Once I have placed the order for the carbon offset, will I be informed when the HighFlyer points are deducted from my account?
Once the order is placed, no further notice will be given for the deduction of the corresponding HighFlyer points (up to the amount indicated in the payment summary).
Can I refund HighFlyer points redeemed for carbon offsets?
HighFlyer points redeemed for carbon offsets are non-refundable.
What happens if my company does not have enough HighFlyer points for my carbon offset order?
If the HighFlyer account has insufficient points to cover the full cost of the transaction, the order will not be processed. You may reduce the contribution amount or choose an alternative payment method (credit card or invoice) and submit a new order.
Carbon offsetting and carbon credits
What is Carbon Offsetting?
Carbon offsetting is a mechanism that supports climate action by supporting certified third-party projects that contribute to the reduction or removal of greenhouse gas (GHG) emissions. Certified projects issue carbon credits, also referred to as offset credits or offsets, which act as an instrument for selling or trading the project’s associated removal or reduction impact. Each carbon credit represents a single unit of GHG emissions: one credit equates to one tonne of carbon dioxide equivalent (tCO₂e) that is reduced or removed from the atmosphere or the emissions lifecycle. A key defining factor is that the emissions reduced or removed by a carbon credit would not have taken place without the prospect of selling such a credit. A unit of GHG emissions can be reduced or removed through various methods or project types. A project's ability to issue carbon/offset credits depends on a set of rigorous conditions – in order for a project to issue credits, the emission reductions or removals must be validated as additional, measurable, auditable, permanent, and unique.
What role does carbon offsetting play in tackling climate change?
Addressing climate change at scale requires concerted action to prevent new greenhouse gas emissions and to reduce or remove existing emissions from the atmosphere. Carbon offsetting is one way to facilitate the sale of carbon credits, which in turn enables the financing of projects that carry out emissions reductions or removal activities. Carbon offsetting is not intended to replace a company’s or individual’s efforts to reduce their emissions footprint. Emissions reduction is paramount to limiting the effects of climate change. Instead, carbon offsetting should be viewed as supplementary to broader decarbonisation efforts and climate action around the world.
How are offsets verified?
The offsets made available through this program are from projects that are certified by internationally recognised carbon certification standards. Each of these certification standards sets requirements for the design, implementation, and execution of a given project. Accredited, independent, third-party verifiers then assess the carbon credits a project proposes to issue based on industry best practices as well as the verification criteria indicated in each specific standard.
How is carbon offsetting under SIA Group Voluntary Carbon Offset Programme different from CORSIA?
CORSIA is the first global market-based measure developed for the aviation sector to offset residual carbon emissions that cannot be directly reduced through technological and operational improvements, as well as alternative low-carbon fuels. In order to meet ICAO’s aspirational goal of carbon neutral growth from 2020, ICAO sets strict criteria for which carbon offset project development programmes are eligible for compliance under CORSIA. The SIA Group supports and complies with longer-term international obligations under CORSIA to reduce emissions from international aviation. The SIA Group manages all compliance requirements under CORSIA at our own cost and your contribution will not help the SIA Group reach its CORSIA obligations.
Climate projects
What types of climate projects are available through this programme?
The programme offers access to a curated selection of high-quality, independently verified climate projects. Detailed information about each project is available from the portal you get access to when you sign up. If you are interested in a specific project or project type that is not currently offered, we invite you to share your feedback or suggestions with us.
Will my company receive certification or documentation for offsets purchased?
Yes. Each quarter, your company will receive retirement certificates for the carbon credits purchased and paid for during the previous quarter. These certificates can support your internal and external sustainability reporting.
Does the programme include Sustainable Aviation Fuel (SAF)?
Currently, the programme focuses on carbon offsets. Singapore Airlines is exploring the possibility of adding Sustainable Aviation Fuel options in the future. Please feel free to reach out if you are interested.
Your contribution
Will purchasing carbon offsets or carbon credits create environmental impact?
By purchasing carbon credits, you support climate solutions such as nature-based solutions, renewable energy projects, or community projects that reduce or remove greenhouse gas emissions. In a hard-to-abate aviation sector where decarbonisation levers remain limited today, carbon offsetting helps to address residual emissions that cannot be removed based on existing technology and emission reduction efforts. Purchase of offset credits does not directly reduce emissions from air travel, but your contribution towards carbon offsetting projects supports broader decarbonisation efforts and climate action around the world.
How do I know that the impact would not have occurred without my support?
In order for a climate project to receive certification from a certification body, it must demonstrate "additionality." Additionality means that the GHG emission reductions or removals associated with a particular project would not have taken place in the absence of the project’s existence. It also means that the project would not have been financially feasible without the generation and sale of carbon offsets/credits. All carbon offsets available on this platform are from certified projects. They have had the additionality criteria case checked by both an independent third-party verifier and the respective carbon certification body at project inception.
Does the SIA Group profit from this programme?
No. The SIA Group does not profit from the sale of carbon offsets purchased under the carbon offset programme. All voluntary contributions made by customers are directly channelled to Chooose to source verified carbon offsets from projects worldwide.
Are purchases refundable?
No. Contributions to carbon offset projects are voluntary and non-refundable.
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